How to Implement an Effective Takeout and Delivery System Through Your Restaurant

Increasing Consumer Demand for Delivery & Takeout Services

Due to the high demand for takeout and delivery services, restaurant owners must implement an effective omnichannel solution. If the restaurant does not want to engage in the delivery business, they should employ third-party services to do so. These third-party services include DoorDash, Grubhub, and Uber eats.  

Third Party Food Delivery Services

These third-party services allow restaurants to focus on preparing and serving food while implementing a delivery service. In terms of Delivery, delivery providers increase a restaurant's engagement by marketing to new potential customers. Online or in-app ordering allows customers to pick up their orders after ordering ahead of time through the use of their phones or other technology. 

Benefits of Third Party Delivery services

  • Allows the business to focus on preparing food
  • Delivery providers increase restaurant engagement through marketing to new potential customers
  • Solutions offer delivery and pick up options
  • A great way to see how many customers will order via delivery.

Disadvantage of Third Party Delivery services

  • They charge a percentage of the total order amount.

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With the curbside pickup or a takeout counter inside the store, the restaurant can serve more customers in less time.

Takeout and Delivery open up a new market for potential customers who are not looking to go out and have restaurant experience.

Creating an easy to use delivery option allows customers to order in and eat from home.

  • If you offer delivery services, it is crucial to maintain quality in your delivery orders.
  • This may require you to change some items on the menu.
  • For example, you may want to exclude some dessert options from the menu; most customers won't be happy with a melted ice cream sundae.

Tips for an Effective Delivery and Takeout Menu

  • Delivery and Dine in must have consistent food quality
  • Remove menu items that lose quality over time
  • Takeout should incorporate curbside pickup or instore takeout counter
  • Not staffed for Delivery? Use a 3rd party delivery service. Better to pay a premium over unhappy customers from late orders.

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